SHIPPING + RETURN POLICY
FREE SHIPPING
Free U.S. shipping is available on all orders over $150.00 (before taxes and after promotions or discounts have been applied) shipped to a single address within the 48 contiguous United States. (Dealers excluded.)
Orders shipping to Alaska, Hawaii, U.S. Territories, APO/FPO addresses, or international destinations do not qualify for free shipping. Shipping fees for these locations will be calculated at checkout based on distance, package size, and weight.
All orders are typically processed within 24–72 hours. Delivery time depends on the shipping method and destination, so please allow additional time for orders placed during weekends, holidays, or non-business days.
ATTKTX® typically ships via the United States Postal Service (USPS); however, we may use other couriers as needed. Tracking information will be provided when available, and customers will receive email notifications once their order ships.
For specialized shipments or express delivery requests, please contact info@attktx.com for assistance. ATTKTX.com reserves the right to adjust shipping charges on any order that did not calculate properly.
Please note that ATTKTX® is not responsible for packages lost or delayed by the carrier. Customers should contact the carrier directly for delivery issues.
RETURN POLICYPlease inspect your order upon arrival. If any item is defective, damaged, or incorrect, contact us within 72 hours of delivery so we can resolve the issue. After this period, we may be unable to facilitate an exchange. For items damaged during shipping, please refer to our shipping policy.
ATTKTX® does not offer refunds to the original payment method on retail purchases. Eligible returns will be issued ATTKTX® store credit only. Returns or exchanges must be requested within 14 days from the date of delivery. If more than 14 days have passed, your order will not be eligible for a return or exchange.
Items must be brand new, unused, uninstalled, unfired, unworn, and factory sealed in their original packaging with tags intact. Shipping costs are non-refundable, and orders that qualified for free shipping will have the original shipping costs deducted from the store credit issued. Store credit is based on the eligible purchase price of the returned item and does not include original shipping charges.
Used, assembled, anodized, or modified items will not be accepted. Custom, personalized, or special-order items are not eligible for return. Soft goods, clothing, sale items, and gift cards are final sale and cannot be returned or exchanged. All returns must include the original receipt or proof of purchase. ATTKTX® reserves the right to refuse any return that does not comply with our policies.
If you received the wrong item, we’ll cover all reasonable costs associated with the exchange or return. If an item is defective or damaged due to an issue with ATTKTX®, please contact us so we can determine the appropriate resolution.
Customers are responsible for return shipping costs on all customer-initiated returns and should use a trackable and insured shipping method. Do not use the product packaging as your shipping box. Items returned with damaged, missing, or substantially altered original packaging may be refused or may result in a reduction of the store credit issued.
If a returned item does not meet the requirements of this policy, ATTKTX® reserves the right to deny the return. If a return is denied, the item may be returned to the customer at the customer's expense.
To initiate a return or exchange, please contact info@attktx.com. If your request is approved, you will receive detailed instructions on how and where to send your package. Items sent without prior authorization will not be accepted.
Once we receive your return, items will be inspected to verify eligibility. Approved returns will be processed within 3–5 business days, and the applicable ATTKTX® store credit will be issued after the return has been approved. Store credit is not redeemable for cash and may be used toward future purchases from ATTKTX®.
EXCHANGES
Eligible items may be exchanged for another available product of equal or greater value. If the replacement item is of greater value, the customer is responsible for paying the difference. If the replacement item is of lesser value, the difference will be issued as ATTKTX® store credit. Exchanges are subject to product availability and all other requirements of this return policy.
ORDER CANCELLATIONS
Customers may request to cancel an order before it has shipped by contacting info@attktx.com. Cancellation requests are not guaranteed and cannot be accommodated once an order has been processed, shipped, or otherwise entered into fulfillment. Orders that cannot be canceled will be subject to the terms of this return policy.
REFUSED OR UNDELIVERED PACKAGES
If a package is refused by the customer, returned to ATTKTX® due to an incorrect or incomplete shipping address, or otherwise deemed undeliverable for reasons outside of ATTKTX®'s control, the customer may be responsible for any return shipping charges, carrier fees, and the original shipping cost. Any eligible store credit issued will be reduced by these applicable costs.
INTERNATIONAL RETURNS
International customers are responsible for all return shipping costs, customs duties, taxes, brokerage fees, and any other costs associated with returning an item to ATTKTX®. Original shipping charges, duties, taxes, and customs fees are non-refundable. International returns remain subject to all other requirements of this return policy.
Please allow 3–5 business days for return processing, excluding weekends and holidays. If more than 15 days have passed without confirmation, please contact info@attktx.com.
ATTKTX® reserves the right to refuse any return or exchange that does not comply with this policy.